If for any reason you are not satisfied with your purchase and would like to return or exchange, please email to email@example.com within 7 days upon your receiving your item, including order number, problem instruction. Returns will not be accepted without prior approval from Customer Service.
Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that the dress that we made meets your requirement. Try your dress on as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair, and with the intact tags attached.
If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video. Once it is verified, you can send the item back to us (customer assumes the shipping cost) only after you get our permission, and we will give you the corresponding refund.
If you feel the size of the dresses is not suitable and you want to apply for a refund, then you should provide us enough evidences to prove it. Most importantly, what you provide should strictly accord with the measurement standards in our website.